NIS ADDRESSES TECHNICAL CHALLENGES ON CONTACTLESS PASSPORT APPLICATION SYSTEM

NIS ADDRESSES TECHNICAL CHALLENGES ON CONTACTLESS PASSPORT APPLICATION SYSTEM

Nigeria Immigration Service acknowledges the recent technical challenges encountered by some Nigerians in the diaspora while using the Contactless Biometric Passport Application System. The Service assures the public that its technical team is actively working to resolve these issues and restore optimal functionality.

2. To enhance user experience and ensure seamless transactions, NIS has upgraded and scaled up the system’s payment gateway. Since its launch, the Contactless Biometric Passport Application System has successfully processed and issued over 15,000 passports to Nigerians abroad, underscoring the Service’s commitment to innovation and efficiency in passport administration.

3. Applicants who do not receive their payment One-Time Password (OTP) are advised to check their spam folders. Additionally, users are encouraged to review eligibility criteria and other requirements on the website when applying. All previously identified issues within the app are currently being addressed.

4. Nigeria Immigration Service remains steadfast in its mission to deliver transparent, reliable, and high-quality services to Nigerians worldwide.

5. For further assistance on matters relating to NIS Contactless App (NIS MOBILE), applicants are advised to reach the NIS Support Team through any of the following channels:

In-App Chat: Select “Support” → “Chat with Us”

Email: support@immigration.gov.ng

X (Twitter): @nigimmigration

Instagram: @nigimmigration, @nis_response

Facebook: @nigimmigration, @nis-response

Contact Center Numbers: 09121900655, 09121556359, 09121477092

(Mondays to Fridays, 9:00 a.m. – 6:00 p.m.)

e-Signed

ACI AS Akinlabi

Service Public Relations Officer

Nigeria Immigration Service Headquarters, Abuja

29th September, 2025.

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PASSING OUT PARADE AND PRESIDENTIAL COMMISSIONING OF THE 50TH SUPERINTENDENT BASIC COURSE: 689 CADETS COMMISSIONED AS OFFICERS.

PASSING OUT PARADE AND PRESIDENTIAL COMMISSIONING OF THE 50TH SUPERINTENDENT BASIC COURSE: 689 CADETS COMMISSIONED AS OFFICERS.

The Nigeria Immigration Service today held the Passing Out Parade and Presidential Commissioning of the 50th Superintendent Basic Course at the Immigration Training School, Kano. A total of 689 cadets who successfully completed the course were officially commissioned as Officers of the Service.

  1. The Commandant of the Immigration Training School, Kano, ACG Idris Ozigi Akande, pcc+, fsi, mnim, mspsp, expressed gratitude to the Comptroller-General, KN Nandap pcc mmis fsmn for her exceptional support in enhancing the institution. He noted that the improved facilities have been instrumental in producing quality officers who are not only operationally sound, but also well-equipped with the knowledge and character required to meet contemporary Migration and Border Management demands.
  2. The Comptroller-General, KN Nandap pcc, mmis, fsmn during her speech appreciated His Excellency, President Bola Ahmed Tinubu, GCFR, and the Honorable Minister of Interior, Dr. Olubunmi Tunji-Ojo, for their support and reform-driven leadership in transforming the Service to a modern, technology driven agency. She urged the newly commissioned officers to serve as vigilant, firm, and strong defenders of the nation’s borders, while balancing their duty with courtesy, fairness, integrity, and professionalism.
  3. The reviewing officer, the Honourable Minister of Interior Dr Olubunmi Tunji-Ojo ably represented by the Secretary to Civil Defence, Correctional, Fire and Immigration Services Board, Maj. Gen AM Jibril Rtd congratulated the newly commissioned officers, affirming that Nigeria has entered a new era of immigration management driven by digital innovation, efficiency, and citizen-centered service. He charged the officers to embody these reforms by upholding professionalism, embracing innovation, and driving solutions to Nigeria’s Migration and Border Management challenges.

e-Signed
ACI AS Akinlabi
Service Public Relations Officer
Nigeria Immigration Service Headquarters, Abuja
27th September, 2025

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SIX DISTINGUISHED SENIOR OFFICERS DECORATED AS DEPUTY-COMPTROLLERS GENERAL IN THE NIGERIA IMMIGRATION SERVICE

PRESS RELEASE

SIX DISTINGUISHED SENIOR OFFICERS DECORATED AS DEPUTY-COMPTROLLERS GENERAL IN THE NIGERIA IMMIGRATION SERVICE

The Civil Defence, Correctional, Fire and Immigration Service Board (CDCFIB), under the Ministry of Interior, has decorated a new set of Deputy Comptrollers, Controllers and Commandants General (DCGs), among whom are six distinguished officers of the Nigeria Immigration Service: DCG N Odikpo, DCG AS Rano, DCG FU Nwaneka, DCG SB Daura, DCG DM Bagari, DCG A Obanime, and DCG SA Rano.

  1. Delivering his opening remarks, the Secretary of the CDCFIB, Maj. Gen. (Rtd) A.M. Jibril, warmly congratulated the appointees and highlighted the far-reaching significance of their elevation, describing it as a milestone that will strengthen leadership within the Service and open doors for greater career advancement, to which they were subsequently invited and decorated by the Honourable Minister of Interior.
  2. The Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, during his closing remarks reaffirmed that the appointments were anchored on merit, urging the newly promoted DCGs to demonstrate greater commitment and leadership as they support the CGI in discharging her duty of building a strong, verifiable institution while also enhancing National Security and service excellence. He further pledged the Federal Government’s unwavering commitment to ensuring officers’ steady career growth and progression within the Service
  3. Responding on behalf of the decorated officers, DCG N Odikpo expressed deep appreciation to His Excellency, President Bola Tinubu, GCFR for the trust and confidence reposed in them. She also thanked the Honourable Minister and the CDCFIB Secretary for their roles in the process, pledging that the newly elevated DCGs will work diligently to justify their appointments and contribute positively to National Security. ⁠
    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE HEADQUARTERS,
    ABUJA.
    25TH SEPTEMBER, 2025

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    The Comptroller-General of Immigration, KN Nandap, pcc, mmis, fsmn, received the Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, and the Permanent Secretary, Ministry of Interior, Dr. Magdalene Ajani, to the Service Headquarters in Abuja today, where they inspected the newly built Centralized Passport Personalization Center.

    The Comptroller-General of Immigration, KN Nandap, pcc, mmis, fsmn, received the Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, and the Permanent Secretary, Ministry of Interior, Dr. Magdalene Ajani, to the Service Headquarters in Abuja today, where they inspected the newly built Centralized Passport Personalization Center.

    The delegation toured the facility, accompanied by technical partners who provided detailed briefings on each unit within the state-of-the-art center. Journalists were also present, gaining first-hand insight into this significant milestone in passport administration.

    This world-class facility, equipped with cutting-edge technology is designed to put an end to production of passports across multiple centres and centralization in one location. This will significantly boost passport production capacity and streamline the process for Nigerians seeking passports by reducing their waiting time.

    The Honorable Minister described the new passport center as a long-awaited achievement, marking a significant milestone for the NIS since 1963. He expressed gratitude to His Excellency, President Bola Ahmed Tinubu, GCFR, for his unwavering support, noting that the center will boost daily passport production from 300 to 5,000 units, aligning with global standards. This upgrade is expected to eliminate backlogs and delays, ensuring Nigerians receive their passports in record time.

    The Nigeria Immigration Service remains firmly committed to delivering seamless, transparent, and efficient passport services to all Nigerians worldwide, ensuring timely delivery and exceptional service.

    e-Signed
    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE
    HEADQUARTERS, ABUJA
    18TH SEPTEMBER 2025

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    NIGERIA IMMIGRATION SERVICE HOLDS VALEDICTORY SESSION IN HONOUR OF DEPUTY COMPTROLLER GENERAL (DCG) MT UMAR (RTD)

    NIGERIA IMMIGRATION SERVICE HOLDS VALEDICTORY SESSION IN HONOUR OF DEPUTY COMPTROLLER GENERAL (DCG) MT UMAR (RTD)

    A valedictory session was held at the Nigeria Immigration Service Headquarters in honor of Deputy Comptroller General, ICT and Cybersecurity Directorate, Mohammed Tukur Umar pcc+ fsi, recognizing his 35years of dedicated service to the Nation.

    The Comptroller-General, KN Nandap, pcc, mmis, fsmn, represented by Deputy Comptroller General, Works and Logistics Directorate, AJ Umanah, lauded the retiring DCG for his exemplary and remarkable dedication, commitment, and service to the NIS and the Nation. She wished him a fulfilling post-service life marked by success and happiness.

    The valedictory ceremony was a celebration of the Deputy Comptroller General’s distinguished career, bringing together NIS top management, colleagues, family, and friends to pay tribute to his remarkable service and wishing him all the best in his future pursuits.

    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE HEADQUARTERS, ABUJA.
    3RD SEPTEMBER, 2025.

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