NIS ADDRESSES TECHNICAL CHALLENGES ON CONTACTLESS PASSPORT APPLICATION SYSTEM

NIS ADDRESSES TECHNICAL CHALLENGES ON CONTACTLESS PASSPORT APPLICATION SYSTEM

Nigeria Immigration Service acknowledges the recent technical challenges encountered by some Nigerians in the diaspora while using the Contactless Biometric Passport Application System. The Service assures the public that its technical team is actively working to resolve these issues and restore optimal functionality.

2. To enhance user experience and ensure seamless transactions, NIS has upgraded and scaled up the system’s payment gateway. Since its launch, the Contactless Biometric Passport Application System has successfully processed and issued over 15,000 passports to Nigerians abroad, underscoring the Service’s commitment to innovation and efficiency in passport administration.

3. Applicants who do not receive their payment One-Time Password (OTP) are advised to check their spam folders. Additionally, users are encouraged to review eligibility criteria and other requirements on the website when applying. All previously identified issues within the app are currently being addressed.

4. Nigeria Immigration Service remains steadfast in its mission to deliver transparent, reliable, and high-quality services to Nigerians worldwide.

5. For further assistance on matters relating to NIS Contactless App (NIS MOBILE), applicants are advised to reach the NIS Support Team through any of the following channels:

In-App Chat: Select “Support” → “Chat with Us”

Email: support@immigration.gov.ng

X (Twitter): @nigimmigration

Instagram: @nigimmigration, @nis_response

Facebook: @nigimmigration, @nis-response

Contact Center Numbers: 09121900655, 09121556359, 09121477092

(Mondays to Fridays, 9:00 a.m. – 6:00 p.m.)

e-Signed

ACI AS Akinlabi

Service Public Relations Officer

Nigeria Immigration Service Headquarters, Abuja

29th September, 2025.

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PASSING OUT PARADE AND PRESIDENTIAL COMMISSIONING OF THE 50TH SUPERINTENDENT BASIC COURSE: 689 CADETS COMMISSIONED AS OFFICERS.

PASSING OUT PARADE AND PRESIDENTIAL COMMISSIONING OF THE 50TH SUPERINTENDENT BASIC COURSE: 689 CADETS COMMISSIONED AS OFFICERS.

The Nigeria Immigration Service today held the Passing Out Parade and Presidential Commissioning of the 50th Superintendent Basic Course at the Immigration Training School, Kano. A total of 689 cadets who successfully completed the course were officially commissioned as Officers of the Service.

  1. The Commandant of the Immigration Training School, Kano, ACG Idris Ozigi Akande, pcc+, fsi, mnim, mspsp, expressed gratitude to the Comptroller-General, KN Nandap pcc mmis fsmn for her exceptional support in enhancing the institution. He noted that the improved facilities have been instrumental in producing quality officers who are not only operationally sound, but also well-equipped with the knowledge and character required to meet contemporary Migration and Border Management demands.
  2. The Comptroller-General, KN Nandap pcc, mmis, fsmn during her speech appreciated His Excellency, President Bola Ahmed Tinubu, GCFR, and the Honorable Minister of Interior, Dr. Olubunmi Tunji-Ojo, for their support and reform-driven leadership in transforming the Service to a modern, technology driven agency. She urged the newly commissioned officers to serve as vigilant, firm, and strong defenders of the nation’s borders, while balancing their duty with courtesy, fairness, integrity, and professionalism.
  3. The reviewing officer, the Honourable Minister of Interior Dr Olubunmi Tunji-Ojo ably represented by the Secretary to Civil Defence, Correctional, Fire and Immigration Services Board, Maj. Gen AM Jibril Rtd congratulated the newly commissioned officers, affirming that Nigeria has entered a new era of immigration management driven by digital innovation, efficiency, and citizen-centered service. He charged the officers to embody these reforms by upholding professionalism, embracing innovation, and driving solutions to Nigeria’s Migration and Border Management challenges.

e-Signed
ACI AS Akinlabi
Service Public Relations Officer
Nigeria Immigration Service Headquarters, Abuja
27th September, 2025

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SIX DISTINGUISHED SENIOR OFFICERS DECORATED AS DEPUTY-COMPTROLLERS GENERAL IN THE NIGERIA IMMIGRATION SERVICE

PRESS RELEASE

SIX DISTINGUISHED SENIOR OFFICERS DECORATED AS DEPUTY-COMPTROLLERS GENERAL IN THE NIGERIA IMMIGRATION SERVICE

The Civil Defence, Correctional, Fire and Immigration Service Board (CDCFIB), under the Ministry of Interior, has decorated a new set of Deputy Comptrollers, Controllers and Commandants General (DCGs), among whom are six distinguished officers of the Nigeria Immigration Service: DCG N Odikpo, DCG AS Rano, DCG FU Nwaneka, DCG SB Daura, DCG DM Bagari, DCG A Obanime, and DCG SA Rano.

  1. Delivering his opening remarks, the Secretary of the CDCFIB, Maj. Gen. (Rtd) A.M. Jibril, warmly congratulated the appointees and highlighted the far-reaching significance of their elevation, describing it as a milestone that will strengthen leadership within the Service and open doors for greater career advancement, to which they were subsequently invited and decorated by the Honourable Minister of Interior.
  2. The Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, during his closing remarks reaffirmed that the appointments were anchored on merit, urging the newly promoted DCGs to demonstrate greater commitment and leadership as they support the CGI in discharging her duty of building a strong, verifiable institution while also enhancing National Security and service excellence. He further pledged the Federal Government’s unwavering commitment to ensuring officers’ steady career growth and progression within the Service
  3. Responding on behalf of the decorated officers, DCG N Odikpo expressed deep appreciation to His Excellency, President Bola Tinubu, GCFR for the trust and confidence reposed in them. She also thanked the Honourable Minister and the CDCFIB Secretary for their roles in the process, pledging that the newly elevated DCGs will work diligently to justify their appointments and contribute positively to National Security. ⁠
    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE HEADQUARTERS,
    ABUJA.
    25TH SEPTEMBER, 2025

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    The Comptroller-General of Immigration, KN Nandap, pcc, mmis, fsmn, received the Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, and the Permanent Secretary, Ministry of Interior, Dr. Magdalene Ajani, to the Service Headquarters in Abuja today, where they inspected the newly built Centralized Passport Personalization Center.

    The Comptroller-General of Immigration, KN Nandap, pcc, mmis, fsmn, received the Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, and the Permanent Secretary, Ministry of Interior, Dr. Magdalene Ajani, to the Service Headquarters in Abuja today, where they inspected the newly built Centralized Passport Personalization Center.

    The delegation toured the facility, accompanied by technical partners who provided detailed briefings on each unit within the state-of-the-art center. Journalists were also present, gaining first-hand insight into this significant milestone in passport administration.

    This world-class facility, equipped with cutting-edge technology is designed to put an end to production of passports across multiple centres and centralization in one location. This will significantly boost passport production capacity and streamline the process for Nigerians seeking passports by reducing their waiting time.

    The Honorable Minister described the new passport center as a long-awaited achievement, marking a significant milestone for the NIS since 1963. He expressed gratitude to His Excellency, President Bola Ahmed Tinubu, GCFR, for his unwavering support, noting that the center will boost daily passport production from 300 to 5,000 units, aligning with global standards. This upgrade is expected to eliminate backlogs and delays, ensuring Nigerians receive their passports in record time.

    The Nigeria Immigration Service remains firmly committed to delivering seamless, transparent, and efficient passport services to all Nigerians worldwide, ensuring timely delivery and exceptional service.

    e-Signed
    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE
    HEADQUARTERS, ABUJA
    18TH SEPTEMBER 2025

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    NIGERIA IMMIGRATION SERVICE HOLDS VALEDICTORY SESSION IN HONOUR OF DEPUTY COMPTROLLER GENERAL (DCG) MT UMAR (RTD)

    NIGERIA IMMIGRATION SERVICE HOLDS VALEDICTORY SESSION IN HONOUR OF DEPUTY COMPTROLLER GENERAL (DCG) MT UMAR (RTD)

    A valedictory session was held at the Nigeria Immigration Service Headquarters in honor of Deputy Comptroller General, ICT and Cybersecurity Directorate, Mohammed Tukur Umar pcc+ fsi, recognizing his 35years of dedicated service to the Nation.

    The Comptroller-General, KN Nandap, pcc, mmis, fsmn, represented by Deputy Comptroller General, Works and Logistics Directorate, AJ Umanah, lauded the retiring DCG for his exemplary and remarkable dedication, commitment, and service to the NIS and the Nation. She wished him a fulfilling post-service life marked by success and happiness.

    The valedictory ceremony was a celebration of the Deputy Comptroller General’s distinguished career, bringing together NIS top management, colleagues, family, and friends to pay tribute to his remarkable service and wishing him all the best in his future pursuits.

    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE HEADQUARTERS, ABUJA.
    3RD SEPTEMBER, 2025.

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    20

    NIS Partners German Federal Police, receives 40 Walkie-Talkie Radios to Strengthen Operational Capacity

    NIS PARTNERS GERMAN FEDERAL POLICE, RECEIVES 40 WALKIE-TALKIE RADIOS TO STRENGTHEN OPERATIONAL CAPACITY

    The Nigeria Immigration Service has received forty (40) pieces of Motorola DP4801e Walkie-Talkie Radios donated by the German Federal Police, as part of the ongoing cooperation between both institutions. The official handing-over ceremony took place on 4th August, 2025, at the Service Headquarters, Abuja.

    1. Representing the German Embassy at the ceremony were Mr. Felix Haala, Press Counsellor, and Miss Roil Ukwu, Press Communication Officer, on behalf of the German Federal Police.
    2. The Comptroller General, KN Nandap, pcc, mmis, fsmn through the Comptroller for Bilateral and Multilateral engagements AD Crown, expressed appreciation to the German Government for the donation, noting that the equipments will go a long way in boosting communication efficiency, strengthening field operations, and supporting the Service’s broader mandate of ensuring Border Security and effective Migration Management.
    3. This engagement further cements the strategic partnership between Nigeria and Germany, while reinforcing shared commitments to security cooperation and improved Migration Governance.

    e-Signed
    ACI AS Akinlabi
    Service Public Relations Officer
    Nigeria Immigration Service Headquarters, Abuja
    4th August, 2025

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    13

    The Nigeria Immigration Service top management attended the opening ceremony of the 2025 Ministers’ Conference of the Ministry of Interior

    The Nigeria Immigration Service top management attended the opening ceremony of the 2025 Ministers’ Conference of the Ministry of Interior themed “From Plan to Result – Strengthening Institutional Performance in the Ministry of Interior.” held on 28th August 2025, at Zuma Rock Resort, Suleja, Niger State.

    The high-level conference, organized by the Honourable Minister of Interior, Dr. Olubunmi Tunji-Ojo, convened 58 senior officers from agencies under the Ministry, all Directors, and members of the Board led by the Secretary Maj. Gen A.M. Jebiri(RtD). Also in attendance was the Special Adviser to the President on Policy and Coordination, Mrs. Hadiza Bala Usman.

    The conference facilitated comprehensive discussions on the theme, exploring innovations, reforms, and performance enhancements to optimize the Ministry and its agencies’ efficiency and Service Delivery.

    In his keynote address, the Honorable Minister, stressed the imperative of innovation and reforms to boost institutional performance and achieve tangible outcomes. While acknowledging existing challenges, he commended the progress made by agencies and encouraged stakeholders to remain committed to excellence and enhanced Service Delivery, aligning with the Renewed Hope Agenda’s vision for a better future.

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    Nigeria-international-passport

    NIGERIA IMMIGRATION SERVICE ANNOUNCES UPWARD REVIEW OF NIGERIAN STANDARD PASSPORT FEES.

    PRESS RELEASE
    NIGERIA IMMIGRATION SERVICE ANNOUNCES UPWARD REVIEW OF NIGERIAN STANDARD PASSPORT FEES.

    In a bid to uphold the quality and integrity of the Nigerian Passport, the Nigeria Immigration Service hereby announces an upward review of Nigerian Stardard Passport fees, set to take effect on 1st September, 2025.

    2. The review which only affect Passport Application fees made in Nigeria, now set a new fee thresholds for 32-page with 5-year validity at N100,000 and 64-page with 10-year validity at N200,000.

    3. Meanwhile, Nigerian Passport Application fees made by Nigerians in diaspora remain unchanged at $150 for 32-page with 5-year validity and $230 for 64-page with 10-year validity.

    4. The Service reiterates its commitment to balancing quality service delivery with the need to ensure Passport services are accessible to all Nigerians.

    e-Signed
    ACI AS AKINLABI
    SERVICE PUBLIC RELATIONS OFFICER,
    NIGERIA IMMIGRATION SERVICE HEADQUARTERS,
    ABUJA.
    28TH AUGUST, 2025

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    NIS ORGANIZES SENSITIZATION WORKSHOP ON IMPLEMENTATION OF NIGERIA VISA POLICY 2025 FOR RETIRED OFFICERS AND FREE TRADE ZONE OPERATORS

    NIS ORGANIZES SENSITIZATION WORKSHOP ON IMPLEMENTATION OF NIGERIA VISA POLICY 2025 FOR RETIRED OFFICERS AND FREE TRADE ZONE OPERATORS

    The Nigeria Immigration Service held a sensitization engagement yesterday, 22nd August, 2025, for retired Immigration officers and operators of Free Trade Zones in Lagos and Ogun states, promoting synergy and information sharing.

    The Comptroller General, KN Nandap, pcc, mmis, fsmn was represented by ACG FU Nwanneka, mni, in-charge Visa and Residency Directorate who delivered the keynote address which harped on the need for all stakeholders to key into the new policy as the government revamps and digitizes Nigeria visa application process.The Zonal Coordinator for Zone A, ACG EL Anugwa pcc, fsi, fcna welcomed and engaged all participants.

    Presentations seamlessly linked policy and operations, highlighting NARIO’s valuable advisory role. Technical sessions delivered comprehensive insights into critical topics, from e-Visa and Regular Visa, e-Cerpac, e-TWP, to Landing/Exit Card and Amnesty, providing a thorough understanding of policy and workflow intricacies.

    The successful conclusion of the Lagos stakeholders’ engagement has further deepened NIS collaboration with business regulators and NARIO.

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    NIS Top Management, during a strategic meeting with the Czech Junior Deputy Minister of Defence

    The Comptroller General, KN Nandap, pcc, mmis, fsmn, was ably represented by Deputy Comptroller General Works and Logistics, AJ Umanah, alongside members of NIS Top Management, during a strategic meeting with the Czech Junior Deputy Minister of Defence, Mr. Radka Konderlova, and his accompanying delegation at the Service Headquarters.

    The meeting aimed to strengthen collaboration between both agencies, focusing on shared security concerns and leveraging in their respective expertise to tackle pressing challenges. Discussions centered on enhancing border security, capacity building for NIS officers, intelligence sharing, and harnessing technological innovations to improve Service Delivery and National Security.

    e-Signed

    ACI AS AKINLABI

    Service Public Relations Officer

    Nigeria Immigration Service Headquarters, Abuja

    20th August, 2025

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